After-sales Group

The support entry depends on what is shown on the MiouFun API portal.

When contacting support, provide the following information in one message if possible:

• Account email or user ID.
• Order number or recharge time.
• Client in use, such as Claude Code, Codex, or OpenAI SDK.
• Request URL type, such as Claude-compatible or OpenAI-compatible.
• Screenshot or full text of the error.

Common Scenarios

• Recharge not credited.
• Key does not work after creation.
• Model list is empty.
• Request timeout or connection failure.
• Abnormal balance deduction.